Violet Tiger gladly accepts returns, exchanges and cancellations if the guidelines below are met:
- Contact VT within: 7 days of delivery.
- Ship items back within: 14 days of delivery.
- Request a cancellation within: 24 hours of purchase.
- Because of the nature of these items, unless they arrive damaged or defective, VT cannot accept returns for custom or personalized orders, and items on sale.
- Merchandise must be returned in the same condition as it was received. Return shipping charges are non-refundable and are the full responsibility of the customer. Â
- Refunds will be made for the price of the item, excluding shipping fees.
Your satisfaction is our top commitment. Â If an error was made on our part, we will do whatever we can to fix it. Â As always thank you for your support! Â We can be contacted at hello@violettigershop.com.
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